Privacy policy
Last Updated: 16 August 2026
This Privacy Policy explains how Movia (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit or use wemovia.com (the “Website”), place an order, contact us, or otherwise interact with our services.
Movia is based in London, United Kingdom.
By using our Website, you acknowledge that your personal information may be processed as described in this Privacy Policy.
Section 1 — Who We Are
The Website is operated by Movia.
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: info@wemovia.com
Website: wemovia.com
Business: Movia
Location: London, United Kingdom
Section 2 — Information We Collect
Depending on how you interact with our Website, we may collect the following types of information:
Information You Provide Directly
When you place an order, contact us, subscribe to communications or otherwise interact with us, we may collect:
- Your name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order details
- Payment-related information
- Information you provide when contacting customer support
- Any other information you voluntarily provide to us
Payment card details may be processed directly by our payment providers. We generally do not have access to your full payment card number.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location
- Pages visited
- Products viewed
- Referring website
- Website interaction information
- Date and time of visits
- Other technical and usage information
This information may be collected through cookies, analytics tools and similar technologies.
Section 3 — How We Use Your Information
We may use your personal information for the following purposes:
- To process and fulfil orders
- To arrange shipping and delivery
- To process payments
- To provide customer support
- To communicate with you about your orders
- To respond to enquiries and requests
- To maintain and improve our Website
- To personalise your shopping experience
- To understand how customers use our Website
- To detect and prevent fraud, misuse and security incidents
- To comply with legal and regulatory obligations
- To send marketing communications where permitted by law
- To administer promotions, competitions or discount offers
- To protect our business, customers and Website
- For other purposes that are explained to you at the time your information is collected
We will only use your personal information where we have an appropriate lawful basis for doing so.
Section 4 — Lawful Bases for Processing
Depending on the circumstances, we may process your personal information on one or more of the following lawful bases:
Contract
We may process information where it is necessary to fulfil a contract with you, such as processing and delivering an order.
Legal Obligation
We may process information where necessary to comply with legal, tax, accounting, regulatory or other legal obligations.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
This may include improving our Website, preventing fraud, protecting our systems and understanding how our customers interact with our services.
Consent
Where required, we may process your information based on your consent.
Where processing is based on consent, you may withdraw that consent at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before your consent was withdrawn.
Section 5 — Orders and Payments
When you place an order through our Website, we collect information necessary to process and fulfil your purchase.
This may include your name, contact details, billing information, shipping information and order details.
Payments may be processed through third-party payment providers. These providers may collect and process payment information in accordance with their own privacy policies and terms.
We do not normally store complete payment card information on our own systems.
Section 6 — Shipping and Delivery
To fulfil your order, we may share relevant information with shipping, courier and delivery providers.
This may include:
- Your name
- Delivery address
- Telephone number
- Email address
- Order information
- Tracking information
This information is shared only to the extent reasonably necessary to fulfil and deliver your order.
Section 7 — Third-Party Service Providers
We may use trusted third-party service providers to operate and improve our Website and business.
These may include providers involved in:
- Website hosting
- Ecommerce services
- Payment processing
- Shipping and delivery
- Email communications
- Customer support
- Analytics
- Advertising and marketing
- Fraud prevention
- Website security
- Social media services
These third parties may process personal information on our behalf or independently in accordance with their own privacy policies.
We do not sell your personal information as a standalone product.
Section 8 — Cookies and Similar Technologies
Our Website may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage and support marketing or advertising activities.
Cookies may be used for purposes such as:
- Essential Website functionality
- Shopping cart and checkout functionality
- Website performance
- Analytics
- Remembering preferences
- Advertising and marketing
- Measuring the effectiveness of campaigns
Where consent is legally required for non-essential cookies or similar technologies, we will request your consent before using them.
You may also be able to control cookies through your browser settings or our cookie preference tools.
Some cookies are essential to the operation of the Website and may not be capable of being disabled through ordinary preference controls.
Section 9 — Analytics and Advertising
We may use analytics and advertising technologies to understand how visitors interact with our Website and to measure or improve our marketing.
These services may collect information such as device information, browsing activity, approximate location, Website interactions and advertising identifiers.
Where required, we will obtain appropriate consent before using non-essential analytics or advertising technologies.
Third-party providers may process information in accordance with their own privacy policies.
Section 10 — Marketing Communications
Where permitted by law, we may send you marketing communications about Movia products, launches, promotions, offers or other updates.
You may unsubscribe from marketing emails at any time by:
- Clicking the unsubscribe link included in the email; or
- Contacting us at info@wemovia.com
Unsubscribing from marketing communications will not prevent us from sending essential service communications, such as order confirmations, shipping updates or important information relating to your purchases.
Section 11 — How We Share Your Information
We may share personal information where reasonably necessary with:
- Payment processors
- Shipping and courier providers
- Ecommerce and technology providers
- Website hosting providers
- Analytics providers
- Marketing and advertising providers
- Customer support providers
- Fraud prevention and security providers
- Professional advisers
- Government authorities or regulators where legally required
- Other service providers necessary to operate our business
We only share information where there is an appropriate reason and, where required, an appropriate legal basis.
Section 12 — International Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection laws.
Depending on the circumstances, this may include relying on an adequacy decision or using appropriate safeguards for international data transfers.
Section 13 — Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time we retain information depends on factors including:
- The purpose for which the information was collected
- Our relationship with you
- Legal and regulatory requirements
- Accounting and tax obligations
- Dispute resolution
- Fraud prevention
- The need to establish, exercise or defend legal claims
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
Section 14 — Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission or electronic storage is completely secure.
While we take reasonable steps to protect your information, we cannot guarantee absolute security.
Section 15 — Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights including:
- The right to request access to your personal information
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to request restriction of processing
- The right to object to certain processing
- The right to withdraw consent where processing is based on consent
- The right to data portability where applicable
- Rights relating to automated decision-making and profiling, where applicable
These rights are not absolute and may be subject to legal conditions or exemptions.
If you would like to exercise a data protection right, please contact us at:
We may need to verify your identity before completing certain requests.
Section 16 — Complaints
If you have concerns about how we use your personal information, we encourage you to contact us first so that we can try to resolve your concern.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
You can find information about the ICO and how to make a complaint through the official ICO website.
Section 17 — Children's Privacy
Our Website is not intended to knowingly collect personal information from children who are not legally permitted to provide such information.
If you believe that a child has provided personal information to us without appropriate permission, please contact us at info@wemovia.com.
If we become aware that we have collected personal information from a child where we were not permitted to do so, we will take reasonable steps to delete that information.
Section 18 — Third-Party Websites and Services
Our Website may contain links to third-party websites, applications, social media platforms or services.
We are not responsible for the privacy practices, content, security or operation of third-party websites or services that we do not control.
We recommend reviewing the privacy policy of any third-party service before providing personal information to it.
Section 19 — Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, Website, technology, services or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We recommend reviewing this Privacy Policy periodically to stay informed about how we handle personal information.
Where required by law, we will provide additional notice or obtain consent for material changes to how we process personal information.
Section 20 — Contact Us
If you have any questions about this Privacy Policy, your personal information or how we process your data, please contact us:
Movia
London, United Kingdom
Email: info@wemovia.com
Website: wemovia.com