Shipping policy
Shipping Policy
At WeMovia, we do everything possible to ensure your order arrives quickly, safely, and in perfect condition.
Order Processing
All orders are processed within 24 business hours of payment confirmation (excluding weekends and public holidays).
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
Delivery Times
United Kingdom
- Free Standard Shipping
- Estimated delivery: 2–3 business days
International Orders
- Estimated delivery: 5–15 business days depending on destination
- Free shipping on international orders over £80
- Shipping costs for orders below £80 are calculated automatically at checkout
Please note that delivery times are estimates and may vary during periods of high demand, adverse weather conditions, or customs processing.
International Shipping & Customs
We ship worldwide.
International orders may be subject to customs duties, import taxes, or other fees imposed by your local government. These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.
We recommend checking with your local customs office before placing an order if you are unsure about potential charges.
Order Tracking
Once your order has been shipped, you will receive a tracking link via email, allowing you to follow your package in real time.
Shipping Issues
If your order:
- Has not arrived within the estimated delivery timeframe
- Arrives damaged
- Is lost in transit
- Contains incorrect items
Please contact us at info@wemovia.com and our team will do everything possible to resolve the issue as quickly as possible.
Contact
For any shipping-related questions, please contact:
Email: info@wemovia.com
Website: wemovia.com