Terms of service

Overview

This website is operated by Movia. Throughout the site, the terms “we”, “us” and “our” refer to Movia.

Movia provides this website, including all information, products and services available through the site, subject to your acceptance of these Terms of Service.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, together with any additional policies referenced on our website.

Please read these Terms carefully before using our website or placing an order.

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Section 1 — Online Store Terms

By placing an order through our website, you confirm that you are legally capable of entering into a binding contract.

You may not use our products or website for any unlawful or unauthorised purpose.

You must not transmit viruses, malicious code or other material that could damage or interfere with the operation or security of our website.

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Section 2 — General Conditions

We reserve the right to refuse service or cancel an order where we have a legitimate reason to do so, including suspected fraud, payment issues, misuse of our website or an obvious pricing or product error.

We may update, modify or discontinue parts of the website where reasonably necessary.

Nothing in these Terms limits or excludes any rights you have under applicable consumer law.

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Section 3 — Website Information

We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.

However, occasional errors may occur, including errors relating to product descriptions, availability, pricing or other website content.

We reserve the right to correct errors and update information where necessary.

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Section 4 — Products

We aim to display our products and designs as accurately as possible.

Colours and appearance may vary slightly depending on your device, screen settings, lighting and the manufacturing or printing process.

Because some of our products feature printed artwork and woven materials, minor variations between individual items may occur.

We may introduce, modify or discontinue designs and collections at our discretion.

Where a product is specifically advertised as being limited to a particular number of pieces, the applicable limitation will be stated on the individual product page.

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Section 5 — Prices and Payment

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change from time to time. Any price change will not affect an order that has already been accepted by us.

Payment must be successfully authorised before an order can be processed.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

For information regarding international customs duties and import taxes, please refer to our Shipping Policy.

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Section 6 — Orders

After placing an order, you will receive an order confirmation by email.

We reserve the right to cancel or refuse an order where there is a legitimate reason to do so, including where:

  • A product is unavailable

  • Payment cannot be authorised

  • We identify an obvious pricing or description error

  • We reasonably suspect fraudulent activity

  • We are unable to deliver to the address provided

If we cancel an order after payment has been taken, you will receive an appropriate refund.

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Section 7 — Shipping and Delivery

Orders are shipped in accordance with our Shipping Policy.

Delivery dates and times provided on our website are estimates unless expressly stated otherwise.

We are not responsible for delays caused by events outside our reasonable control, including postal disruptions, customs processing, severe weather or carrier delays.

Nothing in this section affects any rights you may have under applicable consumer law.

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Section 8 — Returns and Refunds

Returns, cancellations and refunds are handled in accordance with our Returns & Refund Policy and your statutory consumer rights.

Nothing in these Terms affects your legal rights in relation to faulty, damaged, incorrectly supplied or misdescribed goods.

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Section 9 — Accuracy of Billing and Account Information

You agree to provide current, complete and accurate information when placing an order.

You are responsible for ensuring that your billing, shipping and contact information is correct so that we can process your order and contact you if necessary.

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Section 10 — Intellectual Property

Unless otherwise stated, the content available through the Movia website — including Movia branding, logos, original artwork, graphics, photographs, product designs, written content and other creative material owned by Movia — is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, sell or commercially exploit Movia-owned content without our prior written permission.

Any third-party names, trademarks or other intellectual property referenced on our website remain the property of their respective owners.

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Section 11 — Third-Party Brands

Movia is an independent brand.

Our compatible accessories are independently designed and are not manufactured, sponsored, endorsed or approved by WHOOP®, unless expressly stated otherwise.

References to third-party brands are used only where necessary to describe compatibility or provide appropriate context.

All third-party trademarks and brand names remain the property of their respective owners.

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Section 12 — Third-Party Services and Links

Our website may use or contain links to third-party services, including payment providers, delivery providers, social media platforms and other external websites.

We are not responsible for the content, availability, privacy practices or operation of third-party websites or services that we do not control.

Your use of third-party services may also be subject to their own terms and policies.

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Section 13 — Promotions and Discount Codes

From time to time, we may offer promotions, bundles or discount codes.

Unless otherwise stated:

  • Promotions cannot be combined with other offers

  • Discount codes have no cash value

  • Promotions may be subject to availability or an expiry date

  • Specific products may be excluded from promotions

We reserve the right to withdraw or amend a promotion where reasonably necessary, provided this does not affect orders already accepted.

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Section 14 — Prohibited Uses

You must not use our website:

  • For unlawful or fraudulent purposes

  • To infringe our intellectual property rights or those of another person

  • To transmit malicious software or harmful code

  • To attempt to gain unauthorised access to our website or systems

  • To collect or misuse another person’s personal information

  • To interfere with the security or operation of our website

We may restrict access to our website where these Terms are violated.

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Section 15 — Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

To the extent permitted by law, Movia will not be responsible for losses that were not reasonably foreseeable when the contract was formed or for losses resulting from circumstances outside our reasonable control.

If you are purchasing as a consumer, these Terms do not affect your statutory rights.

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Section 16 — Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that your personal information may be processed as described in that policy.

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Section 17 — Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products or applicable requirements.

The latest version will always be available on this page.

Changes will apply from the date the updated Terms are published and will not retrospectively alter the terms applicable to an order already accepted unless required by law.

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Section 18 — Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer, you may also benefit from mandatory legal protections available to you in the part of the United Kingdom or other jurisdiction in which you live, where applicable.

Nothing in these Terms removes rights that cannot legally be excluded.

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Section 19 — Contact Information

Questions regarding these Terms of Service can be sent to:

info@wemovia.com

wemovia.com

Movia

London, United Kingdom